Shipping

 

HOLIDAY SHIPPING

To receive your package before December 25 your order must be placed by 9 A.M. PST on the following days:

Friday, December 18 – Atlantic Provinces & Thunder Bay
Monday, December 21 – USA & Rest of Canada

Orders placed December 23 – December 28 will ship by December 30.

Orders placed December 29 – January 4th will ship after January 5th.

You will receive an email with tracking information when your order has shipped.

 

LOCAL DELIVERY

After our holiday shipping deadline, contactless delivery for holiday orders over $100 will be available in Vancouver and surrounding areas.

From Dec. 21 at 9 A.M. until Dec. 22 at 11:59 P.M. you may select Local Delivery as a shipping method at checkout.

If Local Delivery does not appear as a shipping option, your shipping address is outside of our delivery area.

Our delivery area includes: Vancouver, Burnaby, Richmond, New Westminster, Coquitlam, Port Coquitlam, Port Moody, Maple Ridge, North Vancouver, West Vancouver, Squamish, and Whistler.

Local orders will be personally delivered by our team on Dec. 23 and Dec. 24.

 

CANADA SHIPPING RATES

Orders with a subtotal exceeding $200 receive free express shipping.

Flat rates:

Canada Post Expedited Parcel – $12 CAD
Canada Post Xpresspost – $12 CAD
Fedex Economy® – $12 CAD
Fedex Standard Overnight® – $22 CAD (Signature Required)

 

USA SHIPPING RATES

Orders with a subtotal exceeding $200 CAD receive free express shipping.

Flat rates:

Fedex International Economy® – $12 CAD
Fedex International Priority® – $40 CAD (Signature Required)

 

GLOBAL SHIPPING RATES

Orders with a subtotal exceeding $500 CAD receive free express shipping.

Flat rates:

Fedex International Economy® – $40 CAD (Signature Required)
DHL Express Worldwide – $40 CAD (Signature Required)

 

Order Processing

All orders placed on wingsandhorns.com from Monday-Friday will begin processing the following business day. Please note, orders placed on Friday will begin processing on the following Monday, as our shipping department is closed on weekends. wings+horns will ship out orders within 48 hours after processing has begun and pending credit verification. Due to high demand on special project items, please allow 3-5 business days for wings+horns to process and ship these orders. In order for any transaction to be approved, the billing and shipping addresses must match the address associated with the credit card being used.

Please allow 2-3 business days for shipping within Canada and the US, and 7-9 business days for international shipping. Delivery times do not include weekends and holidays.

Please note, when orders shipped internationally reach the destination country, they may be subject to customs clearance procedures which may cause delays beyond original delivery estimates. Additional fees may also be incurred dependent upon the destination country’s import laws.

 

Lost + Damaged Items

wings+horns is not liable for any damages incurred during transit. Damages in transit are the responsibility of FedEx and DHL. All purchases are made at the buyers’ own risk. wings+horns does not assume any responsibility for lost or damaged packages.